Help

Compact Stroller

Watch the How To Video

Remove it from the box (wheels are already on!). Add the comfort layer. Stroll.

Watch the How To Video

Unlock. Grab the handle. Pull it upwards. 2 clicks and you're ready to roll.

Watch the How To Video

Squeeze the handle and push it forward. Let gravity take care of the rest.

Watch the How To Video

Pull the straps through the comfort layer and un-velcro it from the stroller. Reverse the steps to put on your fresh comfort layer.

More Questions? Email Us

Comfort layer: Machine wash separately cold. Air dry. Spot clean as needed. Do not use chlorine bleach or fabric softener. Do not iron (what parent has time for that anyway?)
Canopy: Spot clean as needed. Do not use chlorine bleach or fabric softener. Do not iron.

Infant Kit

Watch the How To Video

Step 1: Fully unbutton the base layer from the frame. Lift the rear canopy rod to disconnect the backrest from the frame, then post the rod back.
Step 2: Recline the seatback
Step 3: Lift the rear canopy rod to disconnect the backrest from the frame, then put the rod back.
Step 4: Fully remove the canopy.
Step 5: Unhook the base layer.
Step 6: Fold the sides and rear mesh panel onto the backrest.
Step 7: First, slide the canopy side over the footrest. Then slide the infant kit footrest over the other side by folding it up. Make sure all straps are tucked under the infant kit.
Step 8: Hook the side support onto the frame.
Step 9: Snap the canopy into place.
Step 10: Ensure the closure straps are secured to the bottom with velcro.

Watch The How To Video

Step 1: Ensure the canopy is down by unsnapping the side canopy snap and the front swivel locks are released before folding.
Step 2: Lock the stroller using the brake.
Step 3: Grip the handle. Press the small button, then squeeze the large button, to begin the fold.
Step 4: Push the handle down and forward, bringing the frame together.
Step 5: Ensure the fold latch is engaged. You will hear a ‘click.’
Step 6: Fold the the infant kit footrest toward the handlebar, remove the closure straps from the underside of the infant kit and fasten.
Step 7: If carrying, use the carry strap.

Watch The How To Video

Pull the velcro straps through the comfort layer openings just above the shoulder straps. Fasten under the comfort layer.

Watch the How to Video

Zip the footmuff around the comfort layer. Secure using the velcro at the footrest. Use the magnets to adjust the length. Always have the top folded down.

Carrier

Watch the How to Video

Use wide front for infants and a narrow front for older babies.

You can do it all by yourself. Use your custom setting. Then, put the carrier over your head. Click the waist buckle and you're in!

Make sure you hear those magic buckles click, click!

Make sure you hear those magic buckles click, click!

Machine wash separately cold. Air dry. Spot clean as needed. Do not use chlorine bleach or fabric softener. Do not iron (what parent has time for that anyway?)

Accessories

Shipping

We currently ship everywhere in the US, including Alaska and Hawaii.

We offer free ground shipping on all orders shipping to the contiguous US. We also offer expedited shipping for those who just can't wait to use our products.

Your order leaves our warehouse in 1-2 business days. If you take advantage of our free ground shipping, your order will arrive 3-5 business days after you receive a shipping confirmation email. If you choose expedited shipping, your order will arrive within 2 business days of placing your order.

Our warehouse team spends time with their families on weekends and national holidays. Orders placed on those days will be shipped the following business day.

Sorry, we don't. Because we ship primarily with Fedex, we are unable to deliver to a P.O. Box address.

Other

We know that one of the most frustrating parts of buying kids' gear is that you can't try it in the real world. That's why everything we make comes with 100-day trial. Starting from the day your product arrives, you have 100 days to try it out -- on the subway, to the museum, for drinks (coffee or something stronger).

If at any point in the first 100 days you decide your Colugo product isn't for you, return it to us for a full refund—no questions asked. Just send an email to help@hicolugo.com, and we’ll send you a return shipping label. Return shipping is on us.

See Here For Full Warranty Information

Colugo strollers and carriers are warranted to be free from any manufacturing defects for a period of two years from the date of purchase under normal use and in compliance with the operating instructions.